Privacy Policy

This policy explains what information Integrity Quality Plumbing (“we,” “us”) collects through this website, by phone and by text message, and how we use it.

Information we collect

• Information you give us. When you fill out a form or call us, we collect what you share, such as your name, phone number, email address, ZIP code, the service you need and any message you include.
• Call and text information. When you call or text us, we may keep the phone number you used, the date and time, and the content of text messages.
• Website usage information. Like most websites, ours may collect your device and browser type, pages you visit, the site or ad that sent you here, and approximate location based on your IP address.

How we use your information

• To respond to your request, give you a quote, and schedule and complete your service
• To contact you about your appointment, estimate or job
• To send offers or updates, only if you’ve agreed to receive them
• To understand how people find and use our website and to measure our advertising
• To keep our records and meet legal requirements

Text messages (SMS)

If you agree to receive text messages from us, we’ll use your mobile number to send messages about your request, appointments and service, and, if you opted in, occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Agreeing to receive texts is not a condition of purchase.

We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that help us deliver messages.

How we share information

We don’t sell your personal information. We share it only:

• With service providers that help us run our business, such as scheduling and customer management software, phone and text messaging services, website hosting and analytics. They may use it only to provide those services to us.
• When required by law, or to protect our rights, our customers or others
• As part of a sale or reorganization of our business

Cookies and analytics

Our website may use cookies and similar technologies from us and from partners such as Google (including Google Analytics and Google Ads) and Meta. These help us see how visitors use the site and whether our ads are working, and may be used to show you our ads on other sites. You can block or delete cookies in your browser settings, opt out of Google ad personalization at adssettings.google.com (opens in new tab), and manage Meta ad preferences in your Facebook or Instagram settings.

If your connection drops while you send a request, a copy of it is kept in your browser’s local storage until it reaches us (at most 30 days), then deleted.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Ask us to stop sending marketing messages, or to access, correct or delete the personal information we hold about you, by contacting us below.
• California residents may have additional rights under California law, including the right to know what personal information we collect and to request its deletion.

Data security and retention

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We keep information only as long as we need it for the purposes above or as required by law.

Children’s privacy

Our website and services are not directed to children under 13, and we don’t knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The “last updated” date below shows when it last changed.

Contact us

Questions about this policy or your information? Contact Integrity Quality Plumbing:

• Phone: (909) 778-7686

Last updated: November 5, 2026